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Learn How to Add the NEEbytes Chatbot to Your Website


NEEbytes assistant powering websites.

Introduction


Welcome to our straightforward guide on integrating the NEEbytes chatbot into your website!


This powerful tool allows you to engage with your visitors directly, answering their inquiries instantly and possibly converting them into customers right on the spot.


Whether you're just starting out or you're an established blogger or business owner, this guide will make the setup process as smooth as possible.


Step 1: Access Your Website’s Backend


To get started, you need to access the backend of your website where you can make changes.

This is typically found in your web hosting account.


What is a Web Hosting Provider?


A web hosting provider is a platform that hosts your website files, making them accessible on the internet. Common examples include WordPress, Amazon AWS, Wix, Shopify, and GoDaddy, among other services that allow you to modify your site's code.


How to Log In:

  • Visit your hosting provider’s website.

  • Enter your username and password.

  • Navigate to the “File Manager” or “Website Control Panel” to manage your site's files.


Step 2: Understand Your Website’s Structure


Familiarize yourself with the basic HTML structure of your website.

Here’s a typical example:


Example of NEEbytes chatbot script to be added inside your website.

Step 3: Adding the Chatbot Script


For platforms like Wix, Shopify, or GoDaddy which might not allow direct HTML editing, you'll typically use their built-in tools to add the chatbot:


For Direct HTML Access:

  1. Go to your website’s file manager.

  2. Open the HTML file you want to edit, often index.html.

  3. Scroll to the bottom of this file.

  4. Paste the script provided inside the NEEbytes business dashboard, just before the last </body> tag:


Copy the script from your NEEbytes web app dashboard as highlighted below:

NEEbytes for business dashboard page.

Add the script into your HTML file as the example below:

Example of NEEbytes chatbot script to be added inside your website.

For Platforms like Wix, Shopify, or GoDaddy:

  • Navigate to the website builder or editor.

  • Look for a section to add or manage scripts, often under 'Settings' or 'Advanced'.

  • Follow the platform's instructions to embed the script.


Visual Guide: Step-by-step arrows showing how to add a script to your Wix website.


Step-by-step guide on how to install NEEbytes chatbot to a website.

Step-by-step guide on how to install NEEbytes chatbot to a website.

Step-by-step guide on how to install NEEbytes chatbot to a website.

Step-by-step guide on how to install NEEbytes chatbot to a website.


Step-by-step guide on how to install NEEbytes chatbot to a website.

Image: Guide on where to add NEEbytes chatbot script inside your Wix website.


Step 4: Save and Publish

After adding the chatbot script:

  • Save the changes to your website.

  • If necessary, use the publish button provided by your hosting service or platform to update your site.


Step 5: Test the Chatbot

Visit your site to see the chatbot in action. A chatbot icon should appear.

  • Test the chat functionality to ensure it’s operating correctly.


Step 6: Managing Interactions

Log into the NEEbytes dashboard to manage chat interactions. Here you can view queries, respond to chats, or step into live conversations.


NEEbytes for business login page

Congratulations!


You’ve successfully added the NEEbytes chatbot to your website. This feature will enhance user engagement and has the potential to significantly boost your interaction with visitors.


If you encounter any difficulties or if you're unsure how to proceed at any point, click the button below to schedule a live chat with one of our support specialists.




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