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Terms & Conditions

Effective Date: 15/05/2024

1. Acceptance of Terms
Welcome to NEEbytes Inc. ("NEEbytes," "we," "us," or "our"). By accessing or using our app-based ecosystem services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please refrain from accessing or using our Services. These Terms may be updated from time to time, and the latest version will be posted on our app or website.

2. Description of Services
2.1. Data Market Services: NEEbytes offers a blockchain-based ecosystem that allows individuals to convert data into our native digital asset NEE coins. Our Services enable users to participate in a data economy where individuals can generate data and receive NEE coins. Companies can access this data by purchasing NEE coins from individuals in open exchanges.
2.2 AI Chatbot Services: NEEbytes offers an AI-powered chatbot solution for business-to-business (B2B) users. This service includes the provision of an out-of-the-box AI chatbot trained using the public content from the user's website. Users can also upload additional content to enhance the chatbot’s knowledge. The performance and accuracy of the chatbot depend on the provided content. Users are responsible for testing and validating the chatbot's responses to ensure they meet their business needs. NEEbytes does not take responsibility for the accuracy or reliability of the information generated by the AI.

3. User Eligibility
Our Services are available to individuals aged 16 years and above. By accessing or using our Services, you represent and warrant that you are at least 16 years old. Users are solely responsible for complying with their local regulations regarding age restrictions.

4. User Accounts
4.1. Account Creation: To use our Services, users are required to create an account. Users must provide accurate and complete information during the registration process. By creating an account, users consent to receive communications from NEEbytes regarding their account and the Services.
4.2. Account Security: Users are responsible for maintaining the confidentiality of their account credentials, including their username and password. Users are also responsible for all activities that occur under their account. If users suspect any unauthorized access to their account, they must notify NEEbytes immediately.

5. Data Usage and Privacy
5.1. Data Collection: NEEbytes values users' data privacy and only collects the information necessary to provide the Services. We collect two types of data:
a. Analytical Data: We may collect anonymous analytical data, such as website usage patterns, app interactions, and user preferences, to improve our Services and user experience. Analytical data does not contain personally identifiable information (PII).
b. User-Provided Data: Users voluntarily provide data to generate NEE coins within the ecosystem. This user-provided data includes responses to data cards, which are a sequence of questions like surveys. User-generated data is under the user's control and can be deleted at any time through the platform.
5.2. Face Data: NEEbytes uses face recognition technology provided by AWS Rekognition for account authentication. The face data collected is solely used for user verification during the account creation process and to prevent the creation of multiple accounts or robot access. Face data is sensitive user information, and we handle it properly to protect user security and privacy.
5.3. Data Storage and Security: We store user-generated data using AWS S3 technology with end-to-end encryption to ensure data security and confidentiality. NEEbytes follows industry best practices to protect user data from unauthorized access, use, or disclosure.
5.4. Data Sharing: NEEbytes may share anonymous analytical data with third-party services, such as Google and Facebook, for analytics purposes only. User-provided data, including face data, is not shared without explicit user consent, except as required by law or regulation.
5.5. Data Retention: Face data is retained only for the time required for user verification during the account creation process. Once verified, user-generated data is retained as long as the user's account is active or as required by applicable laws.
5.6. Privacy Policy: For more details on data usage and privacy, please refer to our Privacy Policy, specifically in the section titled "Data Usage and Privacy" and the subsection related to "Face Data."
5.7. Data Card Usage: When users create and submit data cards within our Services, they grant NEEbytes the permission to use this data in accordance with the purposes outlined in our whitepaper and for the effective operation of the Services. This includes but is not limited to, teaching and fine-tuning Large Language Models (LLM), personalization of services, testing the digital marketing bidding system, and improvement of user experience. We are committed to maintaining the confidentiality and integrity of your data, ensuring it is used solely for the intended purposes. We ensure that all user-generated data, including data submitted via data cards, is processed in compliance with applicable data protection laws and regulations.

5.8 Website Content: The content used to train the AI chatbot includes public information from the user's website and any additional content uploaded by the user. This content is used solely to enhance the chatbot's performance and can be cleared and replaced by the user at any time through the dashboard.

5.9 Chat Messages: The chat messages between the website visitors and the AI chatbot are stored exclusively for the website owner's access. These messages can be deleted or downloaded by the user at any time. NEEbytes does not use or access these messages for any other purpose.

5.10 OpenAI Integration: Our chatbot solution uses Large Language Models (LLM) provided by OpenAI. Users must agree to OpenAI's terms and conditions in addition to our own. NEEbytes is not responsible for any downtime or inaccuracies resulting from the use of OpenAI's models. In the event of a prolonged downtime (over 24 hours), NEEbytes will provide a refund for the affected period upon request.

6. Currency and Commissions
6.1. NEE Coins: NEE coins are the native digital asset of the NEEbytes ecosystem. Users can generate NEE coins by completing data cards manually. The value of NEE coins within the ecosystem is not linked to any external market until the data market becomes fully functional.
6.2. Commissions: When the ecosystem's data market is fully functional, NEEbytes may charge a commission on coins used to purchase data. This commission will not directly affect users; it is designed to support the ecosystem's maintenance and development.

7. User Responsibilities
7.1. Prohibited Activities: Users must not engage in any activities that violate these Terms or applicable laws, including but not limited to:
a. Impersonating others or creating multiple accounts.
b. Using the Services for money laundering, fraud, or illegal activities.
c. Sharing false or misleading information that undermines the credibility of the ecosystem.
7.2. Content Responsibility: Users are solely responsible for the content they provide through the Services. Users must ensure that the content they submit is accurate, complete, and does not violate any third-party rights or applicable laws.
7.3. Acknowledgment of Data Use: By creating a data card on our platform, users acknowledge and consent to the use of the data they provide as described in Section 5.7. Users affirm that the data submitted is accurate and that they have the right to share such information.
7.4 Chatbot Testing: Users are encouraged to thoroughly test their AI chatbot by asking relevant questions to ensure its responses align with their business needs. Necessary adjustments or updates to the chatbot must be handled by the user through the provided dashboard by including additional content that will help the chatbot perform with the expected knowledge. NEEbytes provides support for implementation and changes on a case-by-case basis.

8. Disclaimer of Liability
8.1. Bootstrapped Project: NEEbytes is a bootstrapped crypto project that has not raised any ICO or asked for funds. We believe in the value of data for individuals in an open market and have undertaken this initiative to empower users to monetize their data freely. The idea behind NEEbytes arose during the COVID pandemic when the widespread use of the internet highlighted the need to address data rights and create a platform for a data economy. Our founder was inspired to pursue this project and has been dedicated to its development ever since.
8.2. Limitation of Liability: NEEbytes operates the Services with utmost care and dedication. However, you acknowledge that the Services are provided on an "as-is" and "as available" basis. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.3. Data Usage and Face Data: Users understand and acknowledge that NEEbytes uses face recognition technology provided by AWS Rekognition for account authentication. The face data collected is solely used for user verification during the account creation process and to prevent the creation of multiple accounts or robot access. Face data is sensitive user information, and we handle it properly to protect user security and privacy.
8.4. Indemnification: You agree to indemnify and hold NEEbytes Inc. and its affiliates, directors, officers, employees, agents, suppliers, and licensors harmless from and against any liabilities, losses, damages, or costs, including reasonable attorneys' fees, incurred in connection with or arising from any third-party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your use of the Services, including the collection and usage of face data.
8.5. Termination: Users have the right to terminate their accounts and access to the Services at any time. Termination does not release users from any obligations accrued before termination. NEEbytes reserves the right to terminate or suspend user accounts if violations of these Terms occur or if the user's actions compromise the integrity or security of the ecosystem.
8.6. Governing Law and Jurisdiction: This Agreement shall be governed by and construed in accordance with the substantive and procedural laws of Ontario, Canada, without regard to its rules on conflicts or choice of law. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Ontario, Canada.
8.7. Changes and Amendments: We reserve the right to modify this Agreement or its terms relating to the Services at any time, effective upon posting of an updated version of this Agreement on the Services. When we do, we will revise the updated date at the bottom of this page. Continued use of the Services after any such changes shall constitute your consent to such changes.
8.8. Acceptance of these Terms: By accessing and using the Services, you acknowledge that you have read this Agreement and agree to all its terms and conditions. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Services.
8.9. AI-Generated Content: NEEbytes does not take responsibility for any content generated by the AI chatbot. The information provided by the chatbot is based on the content supplied by the user and the performance of the underlying LLM. Users are responsible for monitoring and managing the chatbot's responses.
8.10. OpenAI Terms: Users must acknowledge that the chatbot uses OpenAI's LLM and agree to OpenAI's terms and conditions.
8.11. Contacting Us: If you have any questions or concerns about these Terms and Conditions or our Services, please contact us via the contact form on our Website.

9. Disclaimers and Limitations

9.1. General Information Only: The information provided through NEEbytes' Services, including but not limited to data related to blockchain technology and digital asset monetization, is for general informational and educational purposes only. It should not be taken as professional or specific advice tailored to individual circumstances.

9.2. No Guarantee of Accuracy: While we strive to ensure the information in our Services is current and accurate, NEEbytes does not warrant the accuracy, reliability, or completeness of this information. The content provided through our Services may be subject to change and may not always reflect the most current developments or findings.

9.3. No Financial Advice: NEEbytes does not provide financial advice. Any information related to financial matters, digital assets, or blockchain technology is not intended to be and should not be interpreted as financial advice. Users are encouraged to consult with financial experts before making any investment or financial decisions based on information obtained from our Services.

9.4. Limitation of Liability: To the fullest extent permitted by law, NEEbytes Inc., including its directors, officers, employees, or agents, will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our Services or the information provided therein. This includes without limitation, any damages resulting from the reliance on the information provided, as well as errors, omissions, interruptions, deletion of files, or email errors.

9.5. No Warranties: All information and services provided by NEEbytes are available on an "as-is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9.6. User Responsibility: Users are responsible for their interpretation and use of the information provided through our Services. This responsibility includes ensuring compliance with local laws and regulations when using or applying the information obtained from NEEbytes.

9.7. Jurisdictional Compliance: The disclaimer is subject to the laws of the jurisdiction in which NEEbytes operates and may be different in other jurisdictions. Users are responsible for compliance with local laws to the extent they are applicable.

9.8. Acknowledgment and Acceptance: By using our Services, you acknowledge and agree to this disclaimer and accept that your use of any information obtained from NEEbytes is at your own risk.

9.9 Business Continuity: In the event of a service disruption caused by third-party providers, such as OpenAI, NEEbytes will make every effort to resolve the issue promptly. However, NEEbytes is not liable for losses incurred due to such disruptions. Users may request a refund for any downtime exceeding 24 hours.

10. Use of AI and AI-Driven Solutions

10.1. AI Integration: NEEbytes integrates Artificial Intelligence (AI) solutions, including an AI chatbot on our website and AI-driven data card processing within our services. These AI solutions are designed to enhance user experience, provide information, and assist in data processing.

10.2. AI Limitations and User Discretion: While we strive for accuracy and relevance in our AI solutions, users should be aware that AI models, including chatbots and data processing algorithms, may not always be free from errors or inaccuracies. Users are encouraged to use their discretion and conduct further research when making decisions based on information provided by AI solutions.

10.3. No Liability for AI Errors: NEEbytes is not responsible for any errors, inaccuracies, or misrepresentations made by AI solutions. Users rely on AI-provided information at their own risk.

10.4. AI Data Usage: Users acknowledge that by interacting with our AI solutions, they are providing data that may be used to improve the functionality of these AI systems. All such data usage will be in accordance with our Privacy Policy.


11. Third-Party AI Solutions for Businesses

11.1. AI for Business: NEEbytes provides out-of-the-box AI solutions for businesses to use with their data. Businesses are responsible for ensuring that their use of AI solutions complies with all applicable laws and regulations.

11.2. Data Responsibility: Businesses using our AI solutions are responsible for the accuracy and legality of the data they provide and for ensuring that they have the necessary rights and consents to use such data.

11.3. No Guarantee of Business Results: NEEbytes does not guarantee specific results or outcomes from the use of AI solutions for business purposes.

11.4 Refund Policy: Users are entitled to a 15-day free trial with a limit of 25 messages. If users purchase a plan and decide to cancel, they can request a refund through the dashboard. Cancellations made within 24 hours will receive a full refund. After 24 hours, refunds will be processed based on the days and messages used, calculated at a rate of $54.99 divided by 30 days and $0.07 per message.

For yearly plans, if a user cancels before the end of the subscription period, they will receive a refund minus the months the service was used. Each month will be charged at the standard monthly rate of $54.99, and the remaining amount will be refunded. Partial months will be calculated based on the daily rate of $54.99 divided by 30 days

12. Machine Translation Disclaimer

12.1. Translation Accuracy and Limitations: NEEbytes Inc. has implemented machine translation solutions, including but not limited to Google Translate, to provide a multilingual experience for our users. While we strive to make our Services accessible in multiple languages, you acknowledge that machine translation is not perfect and may not accurately convey the intended meanings.

12.2. No Liability for Translation Errors: NEEbytes Inc. and its affiliates, directors, officers, employees, and agents shall not be liable for any inaccuracies, errors, or misunderstandings resulting from the use of machine-translated content. The use of translated content is at the user's own risk.

12.3. Original Content as Primary Source: Users are encouraged to consult the original English version of our content for clarification. The English version of our website and its content shall be considered the official version and will prevail in the event of any discrepancies between the translated content and the original English content.

12.4. User Collaboration and Feedback: We welcome and appreciate feedback from our users regarding translation accuracy. Users are encouraged to notify us of any translation errors or suggestions for improvement. However, please note that our ability to act on such feedback may be limited by the capabilities of the machine translation service used.

12.5. Intended Use and Harmlessness: The machine translation is provided for convenience and informational purposes only. NEEbytes Inc. does not intend to offend, misrepresent, or harm any individuals or groups through inaccurate translations. We apologize in advance for any unintended misunderstandings or offense caused by translation errors.

12.6. Changes to Translated Content: The translated content on our website and Services may be updated or changed without notice. NEEbytes Inc. reserves the right to cease offering translated content at any time and for any reason.

12.7. User Responsibility: Users are responsible for their interpretation and understanding of the translated content. For critical or unclear content, users are advised to seek professional translation services or consult with a native speaker of the language.

13. Payment Processing

13.1 Payment via PayPal: All payments for our services are processed through PayPal. Any issues related to payment processing must be addressed directly with PayPal. Users can manage their subscription, request upgrades, changes, or refunds through the dashboard on our platform.

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